Privacy policy

Privacy Policy

This Privacy Policy describes how unclestraps.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By providing your personal information, you consent to the practices described in this policy.

Collecting Personal Information

When you visit the Site, make a purchase, interact with our marketing communications, or contact us for customer support, we collect certain information about you, including your device, your interaction with the Site, and information necessary to process your purchases or provide services. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, perform analytics on Site usage to optimize our Site, and enhance your browsing experience.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor Shopify and other service providers as described below.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange for shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, including abandoned cart reminders via email or SMS (if you have opted in).
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify and our marketing platform Klaviyo for purposes such as order fulfillment and marketing communications.

Customer Support Information

  • Examples of Personal Information collected: name, email address, phone number, and any other information you provide.
  • Purpose of collection: to provide customer support and respond to your inquiries.
  • Source of collection: collected from you.

SMS Marketing and Abandoned Cart Notifications

  • Examples of Personal Information collected: phone number, name, and information related to your browsing or purchase activity (e.g., items added to your cart).
  • Purpose of collection: to send you promotional text messages, abandoned cart reminders, and other marketing communications if you have provided explicit consent to receive SMS messages. For example, we may use your phone number to send reminders about items left in your cart or to inform you about special offers, discounts, or new products.
  • Source of collection: collected from you when you opt in to SMS marketing (e.g., by providing your phone number and checking a box to consent to SMS communications) or through your interactions with the Site.
  • Disclosure for a business purpose: shared with our marketing platform Klaviyo to facilitate SMS marketing and abandoned cart recovery campaigns.
  • Consent and Opt-Out: By opting in to SMS marketing, you consent to receive text messages from us, which may include promotional content and abandoned cart reminders. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS message or by contacting us at support@unclestraps.com. After opting out, you will no longer receive SMS marketing messages, but we may still send non-promotional messages, such as order confirmations or customer service communications.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at support@unclestraps.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services, fulfill our contracts with you, and deliver marketing communications, as described above. For example:
  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We use Klaviyo to manage our email and SMS marketing campaigns, including abandoned cart reminders and promotional messages. Klaviyo may process your Personal Information, such as your email address, phone number, and browsing or purchase activity, to deliver these communications. You can read more about how Klaviyo uses your Personal Information here: https://www.klaviyo.com/legal/privacy-policy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:
  • We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners, including Klaviyo. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Using Personal Information

We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers. This includes:
  • Sending you marketing communications, such as emails or SMS messages (if you have opted in), about promotions, abandoned cart reminders, or other updates.
  • Analyzing your browsing and purchase behavior to personalize your experience and improve our Site and services.
  • Complying with legal obligations and protecting our rights.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:
  • Your consent (e.g., for SMS marketing or behavioral advertising);
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for our records, unless you request erasure. For more information on your right of erasure, see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when it has a legal or significant effect on you. We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have a legal or significant effect on you. Services that include elements of automated decision-making include:
  • Temporary denylist of IP addresses associated with repeated failed transactions (persists for a small number of hours).
  • Temporary denylist of credit cards associated with denylisted IP addresses (persists for a small number of days).

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at support@unclestraps.com. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), port it to a new service, and request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at support@unclestraps.com. You may designate an authorized agent to submit these requests on your behalf by contacting us at the same address.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies, to enhance your browsing experience, remember your preferences, and provide analytics.

Cookies Necessary for the Functioning of the Store

Name
Function
_ab
Used in connection with access to admin.
_secure_session_id
Used in connection with navigation through a storefront.
cart
Used in connection with shopping cart.
cart_sig
Used in connection with checkout.
cart_ts
Used in connection with checkout.
checkout_token
Used in connection with checkout.
secret
Used in connection with checkout.
secure_customer_sig
Used in connection with customer login.
storefront_digest
Used in connection with customer login.
_shopify_u
Used to facilitate updating customer account information.

Reporting and Analytics

Name
Function
_tracking_consent
Tracking preferences.
_landing_page
Track landing pages.
_orig_referrer
Track landing pages.
_s
Shopify analytics.
_shopify_fs
Shopify analytics.
_shopify_s
Shopify analytics.
_shopify_sa_p
Shopify analytics relating to marketing & referrals.
_shopify_sa_t
Shopify analytics relating to marketing & referrals.
_shopify_y
Shopify analytics.
_y
Shopify analytics.

The length of time a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted (typically between 30 minutes and two years).

You can control cookies through your browser settings, often found in the “Tools” or “Preferences” menu. For more information, visit your browser’s help file or www.allaboutcookies.org. Blocking cookies may impact your user experience and limit access to parts of our Site. Blocking cookies may not fully prevent information sharing with third parties; to opt out of certain uses, follow the instructions in the “Behavioral Advertising” section.

Do Not Track

We do not alter our data collection practices in response to “Do Not Track” signals due to the lack of a consistent industry standard.

Changes

We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated “Last updated” date.

Contact

For more information, questions, or complaints about our privacy practices, please contact us at support@unclestraps.com.

Last updated: August 25, 2025

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.