Shipping policy

Service Alerts

  • Please be aware that we are observing longer delivery times with International Priority shipping to Australia at this time.  While we typically see these deliver in 2-4 weeks, we are regularly seeing delays that can stretch up to 6 weeks.

    We recommend selecting FedEx if you live in Australia. 

Shipping Rates

All shipping times displayed are *estimates* only, and I cannot personally guarantee or compensate for the speed of the shipping service once it leaves Uncle Straps.

  • Domestic - USA Nationwide Flat Rate: 
    • $5.95 - USPS First Class (4-6 business days)
    • $9.50 - USPS Priority Mail
    • $9.75 - FedEx 3 Day
  • International - Worldwide Flat Rates:
    • $14 - International Priority (2-4 weeks) 
      *not available for all destinations
    • Variable pricing - FedEx International Priority (3-5 business days)

Processing, Tracking & Insurance

Please allow 1-2 days for processing time.  All of our shipping options include tracking and insurance. First Class International may have limited tracking options depending on destination. 

PLEASE NOTE: If you are an international customer and you chose International Priority as the carrier, it is common for the package to sit for 2-3 weeks at a distribution center in Los Angeles. Nothing is wrong and it is not lost. This is where they wait for flights. If you prefer something faster, please select Fedex, which is 3-5 days to your door.

Undelivered Packages​

If the postal service marks your package as delivered but you did not receive it, please contact me ASAP.  If Uncle Straps is not alerted within 7 days of non-delivery, we will not be able to assist in locating the package or provide a refund.

Customs

Please note that all customs fees, import taxes, tariffs, and duties are the sole responsibility of the purchaser. These charges are determined by the customs agency of the destination country and are not included in the purchase price or shipping costs listed at checkout.

We have no control over these fees and cannot provide estimates, as they vary by country and order details. It is the purchaser's responsibility to be aware of and comply with their country's customs regulations.

By placing an order with us, you acknowledge and accept responsibility for any customs or import fees incurred. If these fees are declined or unpaid, resulting in the package being returned to us, any additional return shipping costs or associated fees will be deducted from your refund.

PLEASE NOTE:  I am aware that many countries charge a large import fee on top of the purchase price.  Because the fees are based on the price of the item, it is advantageous for buyers to request a lower price recorded on the customs form. However, I cannot alter the price. In the U.S. it is considered a crime (mail fraud). Thank you for understanding.